Data Privacy Declaration of www.rise-pharmacy.com
In order to
receive information about your Personal Data, the purposes and the parties the
Data is shared with, contact the Owner.
Owner and Data Controller
Rise Pharmacy
Limited
Owner contact
email:
info@rise-pharmacy.com
Types of Data collected
The owner does
not provide a list of Personal Data types collected.
Complete
details on each type of Personal Data collected are provided in the dedicated
sections of this privacy policy or by specific explanation texts displayed
prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data,
collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory
and failure to provide this Data may make it impossible for this Application to
provide its services. In cases where this Application specifically states that
some Data is not mandatory, Users are free not to communicate this Data without
consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to
contact the Owner.
Any use of Cookies – or of other tracking tools – by this Application or by the
owners of third-party services used by this Application serves the purpose of providing
the Service required by the User, in addition to any other purposes described
in the present document and in the Cookie Policy, if available.
Users are
responsible for any third-party Personal Data obtained, published or shared
through this Application and confirm that they have the third party's consent
to provide the Data to the Owner.
Mode and place of processing the Data
Methods of processing
The Owner takes
appropriate security measures to prevent unauthorized access, disclosure,
modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools,
following organizational procedures and modes strictly related to the purposes
indicated. In addition to the Owner, in some cases, the Data may be accessible
to certain types of persons in charge, involved with the operation of this
Application (administration, sales, marketing, legal, system administration) or
external parties (such as third-party technical service providers, mail carriers,
hosting providers, IT companies, communications agencies) appointed, if
necessary, as Data Processors by the Owner. The updated list of these parties
may be requested from the Owner at any time.
Legal basis of processing
The Owner may
process Personal Data relating to Users if one of the following applies:
·
Users have given their consent for one or more specific
purposes. Note: Under some legislations the Owner may be allowed to process
Personal Data until the User objects to such processing ("opt-out"), without
having to rely on consent or any other of the following legal bases. This,
however, does not apply, whenever the processing of Personal Data is subject to
European data protection law;
·
provision of Data is necessary for the performance of an
agreement with the User and/or for any pre-contractual obligations thereof;
·
processing is necessary for compliance with a legal obligation
to which the Owner is subject;
·
processing is related to a task that is carried out in the
public interest or in the exercise of official authority vested in the Owner;
·
processing is necessary for the purposes of the legitimate
interests pursued by the Owner or by a third party.
In any case,
the Owner will gladly help to clarify the specific legal basis that applies to
the processing, and in particular whether the provision of Personal Data is a
statutory or contractual requirement, or a requirement necessary to enter into
a contract.
Place
The Data is
processed at the Owner's operating offices and in any other places where the
parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the
User's Data to a country other than their own. To find out more about the place
of processing of such transferred Data, Users can check the section containing
details about the processing of Personal Data.
Users are also
entitled to learn about the legal basis of Data transfers to a country outside
the European Union or to any international organization governed by public
international law or set up by two or more countries, such as the UN, and about
the security measures taken by the Owner to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the
relevant sections of this document or inquire with the Owner using the
information provided in the contact section.
Retention time
Personal Data
shall be processed and stored for as long as required by the purpose they have
been collected for.
Therefore:
·
Personal Data collected for purposes related to the performance
of a contract between the Owner and the User shall be retained until such
contract has been fully performed.
·
Personal Data collected for the purposes of the Owner’s
legitimate interests shall be retained as long as needed to fulfill such
purposes. Users may find specific information regarding the legitimate
interests pursued by the Owner within the relevant sections of this document or
by contacting the Owner.
The Owner may
be allowed to retain Personal Data for a longer period whenever the User has
given consent to such processing, as long as such consent is not withdrawn.
Furthermore, the Owner may be obliged to retain Personal Data for a longer period
whenever required to do so for the performance of a legal obligation or upon
order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore,
the right of access, the right to erasure, the right to rectification and the
right to data portability cannot be enforced after expiration of the retention
period.
The rights of Users
Users may
exercise certain rights regarding their Data processed by the Owner.
In particular,
Users have the right to do the following:
·
Withdraw their consent at any time.
Users
have the right to withdraw consent where they have previously given their
consent to the processing of their Personal Data.
·
Object to processing of their Data.
Users
have the right to object to the processing of their Data if the processing is
carried out on a legal basis other than consent. Further details are provided
in the dedicated section below.
·
Access their Data.
Users have the right to
learn if Data is being processed by the Owner, obtain disclosure regarding
certain aspects of the processing and obtain a copy of the Data undergoing
processing.
·
Verify and seek rectification.
Users
have the right to verify the accuracy of their Data and ask for it to be updated
or corrected.
·
Restrict the processing of their Data.
Users
have the right, under certain circumstances, to restrict the processing of
their Data. In this case, the Owner will not process their Data for any purpose
other than storing it.
·
Have their Personal Data deleted or otherwise removed.
Users have the right, under certain
circumstances, to obtain the erasure of their Data from the Owner.
·
Receive their Data and have it transferred to another
controller.
Users have the right to receive their Data in a
structured, commonly used and machine readable format
and, if technically feasible, to have it transmitted to another controller
without any hindrance. This provision is applicable provided that the Data is
processed by automated means and that the processing is based on the User's
consent, on a contract which the User is part of or on pre-contractual
obligations thereof.
·
Lodge a complaint.
Users have the right to
bring a claim before their competent data protection authority.
Details about the right to object to processing
Where Personal
Data is processed for a public interest, in the exercise of an official
authority vested in the Owner or for the purposes of the legitimate interests
pursued by the Owner, Users may object to such processing by providing a ground
related to their particular situation to justify the objection.
Users must know
that, however, should their Personal Data be processed for direct marketing
purposes, they can object to that processing at any time without providing any
justification. To learn, whether the Owner is processing Personal Data for
direct marketing purposes, Users may refer to the relevant sections of this
document.
How to exercise these rights
Any requests to
exercise User rights can be directed to the Owner through the contact details
provided in this document. These requests can be exercised free of charge and
will be addressed by the Owner as early as possible and always within one
month.
Additional information about Data collection and processing
Legal action
The User's
Personal Data may be used for legal purposes by the Owner in Court or in the
stages leading to possible legal action arising from improper use of this
Application or the related Services.
The User declares to be aware that the Owner may be required to reveal personal
data upon request of public authorities.
Additional information about User's Personal Data
In addition to
the information contained in this privacy policy, this Application may provide
the User with additional and contextual information concerning particular
Services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation
and maintenance purposes, this Application and any third-party services may
collect files that record interaction with this Application (System logs) use
other Personal Data (such as the IP Address) for this purpose.
Information not contained in this policy
More details
concerning the collection or processing of Personal Data may be requested from
the Owner at any time. Please see the contact information at the beginning of
this document.
How "Do Not Track" requests are handled
This
Application does not support "Do Not Track" requests.
To determine whether any of the third-party services it uses honor the "Do Not
Track" requests, please read their privacy policies.
Changes to this privacy policy
The Owner
reserves the right to make changes to this privacy policy at any time by
notifying its Users on this page and possibly within this Application and/or -
as far as technically and legally feasible - sending a notice to Users via any
contact information available to the Owner. It is strongly recommended to check
this page often, referring to the date of the last modification listed at the
bottom.
Should the changes affect processing activities performed on the basis of the
User’s consent, the Owner shall collect new consent from the User, where
required.
Information for Californian consumers
This part of
the document integrates with and supplements the information contained in the
rest of the privacy policy and is provided by the business running this
Application and, if the case may be, its parent, subsidiaries and affiliates
(for the purposes of this section referred to collectively as "we", "us",
"our").
The provisions
contained in this section apply to all Users who are consumers residing in the
state of California, United States of America, according to "The California
Consumer Privacy Act of 2018" (Users are referred to below, simply as
"you", "your", "yours"), and, for such consumers, these provisions supersede
any other possibly divergent or conflicting provisions contained in the privacy
policy.
This part of
the document uses the term "personal information" as
it is defined in The California Consumer Privacy Act (CCPA).
Categories of personal information collected, disclosed or sold
In this section
we summarize the categories of personal information that we've collected,
disclosed or sold and the purposes thereof.
You can read about these
activities in detail in the section titled "Detailed information on the
processing of Personal Data" within this document.
Information we collect: the categories of personal information
we collect
We have
collected the following categories of personal information about you: .
We will not
collect additional categories of personal information without notifying you.
How we collect information: what are the sources of the personal
information we collect?
We collect the above mentioned categories of personal information, either
directly or indirectly, from you when you use this Application.
For example,
you directly provide your personal information when you submit requests via any
forms on this Application. You also provide personal information indirectly
when you navigate this Application, as personal information about you is
automatically observed and collected. Finally, we may collect your personal
information from third parties that work with us in connection with the Service
or with the functioning of this Application and features thereof.
How we use the information we collect: sharing and disclosing of
your personal information with third parties for a business purpose
We may disclose
the personal information we collect about you to a third party for business
purposes. In this case, we enter a written agreement with such third party that
requires the recipient to both keep the personal information confidential and
not use it for any purpose(s) other than those necessary for the performance of
the agreement.
We may also
disclose your personal information to third parties when you explicitly ask or
authorize us to do so, in order to provide you with our Service.
To find out
more about the purposes of processing, please refer to the relevant section of
this document.
No sale of your personal information
In the past 12
months we have not sold any of your personal information.
What are the purposes for which we use your personal
information?
We may use your
personal information to allow the operational functioning of this Application
and features thereof ("business purposes"). In such cases, your personal
information will be processed in a fashion necessary and proportionate to the
business purpose for which it was collected, and strictly within the limits of
compatible operational purposes.
We may also use
your personal information for other reasons such as for commercial purposes (as
indicated within the section "Detailed information on the processing of
Personal Data" within this document), as well as for complying with the law and
defending our rights before the competent authorities where our rights and
interests are threatened or we suffer an actual damage.
We will not use
your personal information for different, unrelated, or incompatible purposes
without notifying you.
Your California privacy rights and how to exercise them
The right to know and to portability
You have the
right to request that we disclose to you:
·
the categories and sources of the personal information that we
collect about you, the purposes for which we use your information and with whom
such information is shared;
·
in case of sale of personal information or disclosure for a
business purpose, two separate lists where we disclose:
The disclosure described
above will be limited to the personal information collected or used over the
past 12 months.
If we deliver
our response electronically, the information enclosed will be
"portable", i.e. delivered in an easily
usable format to enable you to transmit the information to another entity
without hindrance – provided that this is technically feasible.
The right to request the deletion of your personal information
You have the
right to request that we delete any of your personal information, subject to
exceptions set forth by the law (such as, including but not limited to, where
the information is used to identify and repair errors on this Application, to
detect security incidents and protect against fraudulent or illegal activities,
to exercise certain rights etc.).
If no legal
exception applies, as a result of exercising your right, we will delete your
personal information and direct any of our service providers to do so.
How to exercise your rights
To exercise the
rights described above, you need to submit your verifiable request to us by
contacting us via the details provided in this document.
For us to
respond to your request, it’s necessary that we know who you are. Therefore,
you can only exercise the above rights by making a verifiable request which
must:
·
provide sufficient information that allows us to reasonably
verify you are the person about whom we collected personal information or an
authorized representative;
·
describe your request with sufficient detail that allows us to
properly understand, evaluate, and respond to it.
We will not
respond to any request if we are unable to verify your identity and therefore
confirm the personal information in our possession actually relates to you.
If you cannot
personally submit a verifiable request, you can authorize a person registered
with the California Secretary of State to act on your behalf.
If you are an
adult, you can make a verifiable request on behalf of a minor under your
parental authority.
You can submit
a maximum number of 2 requests over a period of 12 months.
How and when we are expected to handle your request
We will confirm
receipt of your verifiable request within 10 days and provide information about
how we will process your request.
We will respond
to your request within 45 days of its receipt. Should we need more time, we
will explain to you the reasons why, and how much more time we need. In this
regard, please note that we may take up to 90 days to fulfill your request.
Our
disclosure(s) will cover the preceding 12 month
period.
Should we deny
your request, we will explain you the reasons behind our denial.
We do not
charge a fee to process or respond to your verifiable request unless such
request is manifestly unfounded or excessive. In such cases, we may charge a
reasonable fee, or refuse to act on the request. In either case, we will
communicate our choices and explain the reasons behind it.
Information for Users residing in Brazil
This part of the
document integrates with and supplements the information contained in the rest
of the privacy policy and is provided by the entity running this Application
and, if the case may be, its parent, subsidiaries and affiliates (for the
purposes of this section referred to collectively as "we", "us", "our").
The provisions contained in this section apply to all Users who reside in
Brazil, according to the "Lei Geral de Proteção de Dados" (Users are referred to below,
simply as "you", "your", "yours"). For such Users, these provisions supersede
any other possibly divergent or conflicting provisions contained in the privacy
policy.
This part of the document uses the term "personal
information"
as
it is defined in the Lei Geral de Proteção de Dados (LGPD).
The grounds on which we process your personal information
We can process
your personal information solely if we have a legal basis for such processing.
Legal bases are as follows:
·
your consent to the relevant processing activities;
·
compliance with a legal or regulatory obligation that lies with
us;
·
the carrying out of public policies provided in laws or
regulations or based on contracts, agreements and similar legal instruments;
·
studies conducted by research entities, preferably carried out
on anonymized personal information;
·
the carrying out of a contract and its preliminary procedures,
in cases where you are a party to said contract;
·
the exercising of our rights in judicial, administrative or
arbitration procedures;
·
protection or physical safety of yourself or a third party;
·
the protection of health – in procedures carried out by health
entities or professionals;
·
our legitimate interests, provided that your fundamental rights
and liberties do not prevail over such interests; and
·
credit protection.
To find out
more about the legal bases, you can contact us at any time using the contact
details provided in this document.
Categories of personal information processed
To find out
what categories of your personal information are processed, you can read the
section titled "Detailed information on the processing of Personal Data" within
this document.
Why we process your personal information
To find out why
we process your personal information, you can read the sections titled
"Detailed information on the processing of Personal Data" and "The purposes of
processing" within this document.
Your Brazilian privacy rights, how to file a request and our
response to your requests
Your Brazilian privacy rights
You have the
right to:
·
obtain confirmation of the existence of processing activities on
your personal information;
·
access to your personal information;
·
have incomplete, inaccurate or outdated personal information
rectified;
·
obtain the anonymization, blocking or elimination of your
unnecessary or excessive personal information, or of information that is not
being processed in compliance with the LGPD;
·
obtain information on the possibility to provide or deny your
consent and the consequences thereof;
·
obtain information about the third parties with whom we share
your personal information;
·
obtain, upon your express request, the portability of your
personal information (except for anonymized information) to another service or
product provider, provided that our commercial and industrial secrets are
safeguarded;
·
obtain the deletion of your personal information being processed
if the processing was based upon your consent, unless one or more exceptions
provided for in art. 16 of the LGPD apply;
·
revoke your consent at any time;
·
lodge a complaint related to your personal information with the
ANPD (the National Data Protection Authority) or with consumer protection
bodies;
·
oppose a processing activity in cases where the processing is
not carried out in compliance with the provisions of the law;
·
request clear and adequate information regarding the criteria
and procedures used for an automated decision; and
·
request the review of decisions made solely on the basis of the
automated processing of your personal information, which affect your interests.
These include decisions to define your personal, professional, consumer and
credit profile, or aspects of your personality.
You will never
be discriminated against, or otherwise suffer any sort of detriment, if you
exercise your rights.
How to file your request
You can file
your express request to exercise your rights free from any charge, at any time,
by using the contact details provided in this document, or via your legal
representative.
How and when we will respond to your request
We will strive
to promptly respond to your requests.
In any case, should it be impossible for us to do so, we’ll make sure to
communicate to you the factual or legal reasons that prevent us from
immediately, or otherwise ever, complying with your requests. In cases where we
are not processing your personal information, we will indicate to you the
physical or legal person to whom you should address your requests, if we are in
the position to do so.
In the event
that you file an access or personal information
processing
confirmation
request, please make sure that you specify whether you’d
like your personal information to be delivered in electronic or printed form.
You will also need to let us know whether you want us to answer your request
immediately, in which case we will answer in a simplified fashion, or if you
need a complete disclosure instead.
In the latter case, we’ll respond within 15 days from the time of your request,
providing you with all the information on the origin of your personal
information, confirmation on whether or not records exist, any criteria used
for the processing and the purposes of the processing, while safeguarding our
commercial and industrial secrets.
In the event
that you file a
rectification, deletion, anonymization or personal
information blocking
request, we will make sure to immediately
communicate your request to other parties with whom we have shared your
personal information in order to enable such third parties to also comply with
your request – except in cases where such communication is proven impossible or
involves disproportionate effort on our side.
Transfer of personal information outside of Brazil permitted by
the law
We are allowed
to transfer your personal information outside of the Brazilian territory in the
following cases:
·
when the transfer is necessary for international legal
cooperation between public intelligence, investigation and prosecution bodies,
according to the legal means provided by the international law;
·
when the transfer is necessary to protect your life or physical
security or those of a third party;
·
when the transfer is authorized by the ANPD;
·
when the transfer results from a commitment undertaken in an
international cooperation agreement;
·
when the transfer is necessary for the execution of a public
policy or legal attribution of public service;
·
when the transfer is necessary for compliance with a legal or
regulatory obligation, the carrying out of a contract or preliminary procedures
related to a contract, or the regular exercise of rights in judicial,
administrative or arbitration procedures.